Scam of the week: Your iCloud account has been compromised

Friday, December 13, 2019

By Diane Hettrick

I don't know if this scam was widespread or if I was being singled out for torment. I still have a landline. It's main purpose these days is to collect spam - but family members occasionally call, the line is free, and I have a sentimental attachment to it so I keep it.

My sentiments were not printable on Wednesday when I fielded at least 12 robocalls to tell me that my iCloud account had been breeched and I should check with Apple Support.

Of course the Caller ID was spoofed to say Apple but I expect that these days. Quality control on spam is getting much more diligent.

It was a soft sell message, very calm and polite. I could contact Apple Support or if I wanted, I could press 2 to be connected to a support agent.

After 7-8 calls, NoMoRobo finally kicked in and started terminating the calls.

But now I was curious, so I called the UVillage Apple store. Their greeting message was a warning about spam calls mentioning Apple.

I talked to a rep, who said there were no issues with iCloud, the call was spam, but if I was worried I could change my Apple ID password.

Thursday we only got a couple of the usuals "Hi, this is Ashley! I'm a home advisor on a recorded line..."

Back to normal.


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