2-1-1 Celebrates 10 Years of Service

Tuesday, January 31, 2017

Washington Information Network 2-1-1 is celebrating its 10th anniversary at the Governor’s Mansion on Tuesday, January 31st. 

Since its inception, 2-1-1 has helped over three million callers statewide.

Last year alone, the service answered over 1,700 calls from people living in Shoreline and Lake Forest Park.

2-1-1 is a free, confidential, and easy-to-remember phone number where people can receive information and referrals to essential health and human services such as:
  • Where to go for food and shelter
  • What to do if the utilities are turned off
  • Where to get free or low-cost health or dental care 
  • How to get rent or mortgage assistance 
  • Where to find job assistance and employment resources
  • How to get help with civil legal issues, including eviction

Individuals and families in search of critical services often struggle with where to turn for help and can become easily overwhelmed or discouraged when they are turned away.

2-1-1 is a great “first call for help.” Calls are answered by professional Information and Referral Specialists who assess a person’s unique needs and refer them to the agencies best equipped to assist them.

Callers also receive useful information about when, where, and how to access services — all of which greatly improve a person’s odds of getting the help they need.

In King County: Dial 2-1-1 or 1-800-621-4636
Monday-Friday, 8 a.m. – 6 p.m.

TTY 206-461-3610 or 7-1-1 Relay
Language interpretation is also available.

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