Shoreline Customer Response Team number unavailable Saturday / Sunday

Due to electrical upgrades that are part of construction at City Hall, the City of Shoreline's Customer Response Team (CRT) will be unavailable through the City’s 206-801-2700 number from 6:00pm Friday, September 15 to 5:00pm Sunday, September 17.

In the event of an emergency, call 911. If it is not an emergency, you can call CRT after 5:00pm Sunday.

The Customer Response Team respond to citizen concerns about physical conditions in their neighborhood such as potholes, drainage issues, abandoned vehicles, and code enforcement issues.

If a Shoreline resident has a question and they are not sure whom to ask, the CRT is the place to start.

They are available 24/7. Contact via the phone number (after Sunday night), 206-801-2700, by email
or via webform.

Concerns can also be sent by phone through the See Click Fix app.

Download the See Click Fix App using a blackberry, iPhone or Android phone. Follow the prompts from the app. A video showing how to use the iPhone app is available through YouTube.