UnitedHealthcare of Washington fined $30,000 by Insurance Commissioner

Saturday, November 23, 2019

Insurance Commissioner Mike Kreidler fined UnitedHealthcare of Washington, Seattle, $30,000, order 19-0360 for law violations during calendar year 2017, including:
 
  • Failure to maintain an adequate log of consumer complaints and claims appeals to determine if the company is handling them correctly.
  • Mishandled certain prescription claims that had prior authorization for coverage based on the medical condition they were treating.

Kreidler’s office oversees Washington’s insurance industry to ensure that companies, agents and brokers follow state laws. Since 2001, Kreidler has assessed more than $28 million in fines, which are deposited in the state's general fund to pay for state services.

The office publishes disciplinary orders against companies, agents and brokers. You can search by name or the year they took effect.

For an insurance question or complaint, contact Kreidler’s consumer advocates online or by phone at 800-562-6900.



1 comments:

Anonymous,  November 24, 2019 at 4:22 PM  

One more reason for a single payer system. And for those howling about losing your provider - relax- all providers will be enrolled, or they won't be practicing. And if you're still concerned because your employer provides insurance, ask them if they'd prefer to let someone else handle it - the answer will be yes!

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