Xfinity / Comcast still installing new cable throughout Shoreline

Friday, December 14, 2018

New cable installation in Shoreline
Photo by Steven H. Robinson

During the installation of new cable to increase service the affected areas may be without Internet and phone service.

This means the VOIP telephone line will not be available for use to make calls, including 9-1-1.

The work is being done street by street and the outage can last for up to 8 hours in the specific neighborhoods while installation of new cable is made.

Comcast sends out letters and provides a telephone reminder the day before work is scheduled.


Anonymous,  December 14, 2018 at 8:53 AM  

This is not true. I have had service interruptions off & on all week. Received no notification of any kind from Comcast. I finally called them last night. They said that the work was not going well, couldn't commit to when they will be done.

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