WSDOT: Making Good To Go! work better for customers

Saturday, July 23, 2016

From WSDOT

A year ago, Good To Go! introduced a new customer service policy offering first-time forgiveness of late fees and civil penalties on unpaid toll bills.

Everyone can now call Good To Go! to request a one-time waiver of all unpaid late fees and penalties as long as they agree to pay the original tolls.

In the past year, over 75,000 vehicle owners have had their civil penalties and fees waived and we’ve dismissed over $25 million in civil penalties and late fees.

Of course, for most customers this never comes up – only about 2 percent of trips result in a civil penalty. Learn more about all the ways to lower your toll bill.



0 comments:

Post a Comment

We encourage the thoughtful sharing of information and ideas. We expect comments to be civil and respectful, with no personal attacks or offensive language. We reserve the right to delete any comment.

ShorelineAreaNews.com
Facebook: Shoreline Area News
Twitter: @ShorelineArea
Daily Email edition (don't forget to respond to the Follow.it email)

  © Blogger template The Professional Template II by Ourblogtemplates.com 2009

Back to TOP