Not a scam: SSA letters alert qualified Medicare clients about missed benefits

Wednesday, May 18, 2016

Starting this week, many Medicare clients will receive a letter from the Social Security Administration (SSA) telling them they may qualify for help with their out-of-pocket medical and drug expenses.

The Statewide Health Insurance Benefits Advisors (SHIBA) program encourages clients who receive these letters to take action to learn more about the Medicare Savings Program (MSP) and Extra Help. SHIBA is a free, unbiased program of the Washington State Office of the Insurance Commissioner.

SSA sends the letters annually to people on Medicare with limited Social Security incomes who could be eligible for — but are not enrolled in an MSP, which helps with Medicare out-of-pocket costs, or Extra Help, which helps with the costs of prescription drugs.

“These letters are not a scam,” said Todd Dixon, SHIBA program manager. “They are an important notification that Medicare clients should review and consider. We can help determine if they’re eligible, apply, enroll and even understand how to use their new benefits once they’ve been approved.”

Anyone who receives a letter—or who believes they or a loved one may be able to get help from these programs—should contact SHIBA for help at 1-800-562-6900.


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